Once the scammer has your money through untraceable means, they will stop communicating with you and will not send the item. I then pack it and send it to E bays Global Shipping in Kentucky and send the tracking number to the buyer. Ebay claimed that the item was in "different condition". Would also like to give the buyer the benefit of the doubt but it is really suspect that they created their eBay account the day they ordered my item. Is this person trying to scam me and going to the lengths of altering the package and using a different item?? For example, they may ask for cash, bank transfer, check, money order or even gift cards. I've taken back an item I never sold lol. This scam is a new twist on the offer of overpayment. Im concerned this is a scam. Buyer sent me picture of something different in the box. The buyer confused me with another seller. Select Order Not as Described. I'm convinced, from reading other posts online, that the first one is completely computer generated, or done by someone with zero knowledge of English or Google translate. Though I don't think I would have mailed an eye shadow palate in even one of the padded ones. I purchased and sent $1000 for an item from a seller on eBay then the seller said I need to send another $1000 for the insurance then the shipment was stopped in Arkansas border and needed to send $800 to get it from Arkansas border the item supposed to been delivered February 25,2022 to me here it is March 17,2022 and I still havent received it after paying $2800 to get the item to me through eBay I was scammed by this seller that used eBay because they got my money and I got no item I paid for Im disputing it now through my bank and its under investigation they robbed me of $2800. She got her full refund back and kept the ring! Its the reason Im looking into EBay Protection Program right now. This was shipped by Global Shipping Program. To get a refund from USPS, your eBay buyer can: Submit an e-form. Need advice, accidentally sent wrong item to buyers So I've only recently started selling on Vinted and could use some advice. Locate the order that you placed and select "Return or replace items" which is listed on the right-hand side of your computer screen. Once they have the code, they disappear and make off with your gift card balance. But it would be kinda weird if the post office is secretly replacing nice quality branded merch in random packages with cheap nonbrand similar items. All items are made out of High Quality fabric. Luckily I was able to contact the Global center and stop the item from shipping to the buyer. You may see a coveted item for sale and quickly purchase it, sometimes paying above market price to secure it. I have been talking to someone with same story Im trying to buy a car. A buyer can return anything simply by evoking this phrase, even if the item was described in minute detail. be lucky you got your money back I've been on ebay for over 20 years man you got hella lucky 99% of the time you'd be fuct. They requested a refund saying it was not as described and said I sent a cheap beaded necklace instead and attached pictures. Is it possible they received it from another seller? Here are some of the most common ways eBay sellers are scammed. Buyer contacts me today. 1. I saw in a similar post somebody suggested to ask the buyer to send the "wrong item" back, I guess for evidence. PayPal Seller Protection exists to help sellers trade confidently on eBay. Welcome to the Selling board! You're not supposed to be liable for anything that happens to it after that. to confirm if the buyer is correct as they just seem to send the item back to me and when I complain to say nothing is wrong with the . Anderson Maria is an eBay seller trying to tell me that eBay is trying to contact me through my email to confirm a payment with a gift card in advance to ship n deliver a motorcycle that Im interested in purchasing is this a scam? Finish enrollment at any CLEAR airport location next time you fly. Do not do that. Remember that if an offer looks too good to be true, it probably is. I dont understand why he thought that she wouldnt notice? and our Put it in a bag took pics opened case and returned back explained. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Those labels are a lot bigger and I never cut them to a smaller size. The buyer can report the item as damaged to eBay and get a refund, leaving you without your item or the payment. There is so much scamming going on Ebay, Sellers dont have a chance. I will try to ask the questions? An item is eligible for a return or refund if it meets one of the following conditions: Item is not as described. If you receive the item and it is in worse condition than it was when you sent it, you can issue a partial refund to the buyer. Check out this video to understand how dimensional weight is measured when shipping. Him claiming he did not get the package until day before opening claim yet UPS showing delivery 15 days before along with his signature was strange to supervisor. Copy and save both forms before submitting them. 1.6K 17K views 1 year ago Every so often mistakes will happen. If not, fuck them and continue onto arbitration per their terms and conditions. If they bring eBay into this, do I stand any chance at all? Scammers will use any available platform to trick innocent people out of their money or goods, and eBay is no exception. 04:02 PM. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The other thing to remember is that every computer, phone, tablet, laptop will show colours differently. My guess this looks more like a customs/po thing than a buyer doing that, because I would think a buyer trying to fool you would more carefully cover the label underneath. Loophole on eBay! Well tonight I received the above email. Just trying to understand. I agree, but the fact that from my initial dispute to the appeal zero new information or new evidence was presented shows me that sellers have absolutely no chance of winning the first dispute. This months episode of the eBay Seller Spotlight podcast is live! I got pictures proving what i shipped on the box along with UPS signature proof of delivery(he filed the claim 15 days after receiving and 1 day before EBays buyer protection 30 days.) 26-05-2020 I sold an item for $55 and they sent a return saying I didnt send the right item. If you haven't replied to your buyer yet, I'd send a message saying approximately the following: Hi there, thanks for letting me know the top arrived safely! They will call the number you have on record for this account, so make sure that's correct before you start. They say its to cover additional shipping costs, as they suddenly need it sent to a foreign country (often Nigeria, although not always). For things like graphics cards your best bet is to sell locally, all cash. - edited A buyer tried to scam me out of a pair of boots, Ebay alerted me that someone purchased my boots, and I was excited, so I checked to see if Ebay sent another alert stating the item was paid, and ship It. Stockholm syndrome is a proposed condition in which hostages develop a psychological bond with their captors. Return requests must be made within 3 days of confirmed delivery and before the buyer has rated the seller. Anticlimactic, i called ebay, they looked at the photo the buyer sent me, sided with me and closed the case. My problem is that the buyer wants a refund, even though they gave me the wrong address which is 100% a fault of theirs. Help for buyers and sellers. I have 100% seller feedback. The item I sent out was also tagged, this one is not. After completing the sale normally, the seller will post the package with the correct address but the wrong name. It might come as a surprise, but many eBay scams are not targeted at innocent buyers looking for a good deal. Please check with everyone in your home and any packages you've received recebtly for any mixups with your mail. The fact that ebay is still saying that the item is in a "different condition" instead of a completely different item shows me that they still don't get it. . Getting a refund from FedEx requires your eBay buyer to: File an online claim on the FedEx website. The buyer then tried to repeat that same scam several times. Buyer says I sent the wrong item but the photo looked like my listing, ______________________________________________________. If you want to file a refund request hassle-free, sign up for DoNotPay and do it in minutes! The fact that the buyer claimed the item didn't work instead of INAD (item not as described) also would have made it easier to prove.my case. I really feel like I am not getting any protection from scammer buyers on eBay. When a problem with your order occursit doesnt arrive or is the wrong itemthe victim calls this number. Should the customer take possession of purchased merchandise prior to the 5-day refund expiration period, the sale is final. So it sucked having a negative mark on my account but it was the only thing I could do. open a case for this order and refunds and returns, put across all the info and say you want this buyer investigated by sending a different item. The item ordered was a coil of hook & loop tape. on They'll either provide you with additional delivery information, send you a replacement, or offer you a refund. Thanks for the reply. Unfortunately, Significantly Not As Described (SNAD) claims are not covered for the seller. I told them to send it back to me and I'll give them a refund. Be cautious when purchasing items from the following list: This scam is clever because the deceit occurs offline after the eBay transaction is complete. And third, we started to build PayPal's business off eBay. If say you suspect the package was tampered with than you are opening yourself up to loose seller protection. Funny thing he could never tell me what he claims he got or send me pictures. I admit I rarely ship to Canada, but this does not sound like anything I have experienced before. 26-05-2020 In order for it to work, sellers must provide proof of item delivery. Under our eBay Money Back Guarantee policy, if a buyer opens a return case, sellers must facilitate this. I suspect someone may have been tampering with mail and package in the delivery system. I just wanted someone else to take a look at the photos and tell me what they thought. I stopped shipping to Canada because of customs problems. I've msg'd the buyer and asked if they could see a return address or the USPS tracking number. They needed his phone number but I did not have it. That is not the package i sent your cosmetics in. It's an absolute pain in the ass but eBay will never change their policy if we are all pushovers and complacent with buyers committing fraud. CHAPTER XIII. Sucks!! If the seller wants you to send the order back, you'll need to coordinate with them on who will cover the return shipping costs. In your case going to the post office and having them run a report of the returned item weight (shoes should weigh a lot more than a shirt), and giving you a copy, should be enough to prove it. Billing errors include charges for items that you didn't accept or that weren't delivered as agreed, involved the wrong amount, were unauthorized, and certain others. USPS. MaterialABS Specifications28cm BrandOther PackagingColor Box Itemcl9685 Is There a Shopping Guide VideoIs Whether AssemblingNo Whether Specifically for Foreign TradeNo 3CConfiguration Category14Toys over the Age ColorBlack Gold28cm,Pink Gold28cm,Gold and Silver28cm,Starry Sky28cm,Starry Sky Pattern Random.,Northern Lights Starry Sky28cm For AgesYouth15 . If you've changed your mind about the item, check with the seller to see if they'll accept your return. I'll go over how it happened, what I did to fix it, and how you can. I did buy the shipping label through ebay. 11. As its a scam, you will never see your money or your items again. The money will be recovered from you and you will be charged an additional chargeback fee (thats $20 for PayPal, individual credit card companies vary). Please help, Very true happen a few times to myself ebay is a scammers paradise and ebay dont care. You can always appeal later. Dollars. So in order to sell my stuff I have to offer just regular shipping which doesnt come with tracking. I just lost 900 dollars,because the person that said he was from ebay ,was truly a fraud..2/122, i have been an ebay seller for over 20 years and am being scammed more and more by buyers for so called damaged goods i always pack carefully and send tracked most of the time i believe they just have changed their mind but do not want to pay the return postage or they are looking for a discount so dame the item because they know ebay will refund them and since buyers had the right to leave a negative for buyers to warn other sellers it has become rife, I was going to purchase a car I found a 2006 nissan maxima for 800 they said they would ship it after I sent the pin numbers to as many ebay cards I need to make up 800 they said I would have 5 days to make up my mind if I want to keep the car they sent an invoice with the sellers name and my name Ive never used internet to buy a car I dont know if its a scam. You will get a call back and reply from amazon that you are within your rights and in case of any claims or negatives it will be removed . The Buyer has three (3) calendar days to mail the item back or the Return can be nulled. Etsy then accepts payment at full price and authorizes the order, then pays me the full price and I ship the order. Am I supposed to follow up with Royal Mail or it is now his responsibility? So under the tracking info on Ebay, I have the tracking #s for both USPS and Canada Post. The other thing that is suspect is their account was created the day they ordered the item. Its a battle that sellers will always lose but eBay does help their best sellers that have track records of good sales. Or you can specify that the addressee must sign for the package or letter. I sold 4 of the same items. As much money as eBay is making off us sellers they should not make us cover a refund when a buyer says they never received their product or it is damaged due to shipping or them not telling the truth. . I sent wrong item - Welcome to the Etsy Community I shipped a wrong item that was hundreds more valuable than was actually purchased. If you don't respond to the return request, we may refund the buyer and seek reimbursement from you, without requiring the buyer to send . To start, you have to rule out an honest mixup plus give a timid potential scammer an out. Western Australia Seller Community Connect, https://www.ebay.com.au/itm/164122652992?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1561.l2649, A new look for the View Order Details page, The Seller Refurbished item condition is being removed in some categories, Single Use Plastics: Addressing Plastic Waste. Aamzon advised we can do what we want. If you successfully complete a transaction and the buyer pays with a credit card or PayPal, they can easily contact the provider and cancel the transaction. 2) Buyer most likely will open SNAD return request. All such complaints from sellers are simply ignored, as profit takes precedence over reason. or the buyer? So Im hoping he doesnt return anything. If so, it's definitely not a package I've sent out. This topic was automatically closed 180 days after the last reply. thanks to all for your help. I immediately called ebay to appeal, signed an affidavit , and sent images of the box the item was shipped in (the original manufacturers packaging with matching serial number to what I mailed) and the graphics card inside the box with a different serial number. What to do when wrong item received, seller requesting to send to other buyer. Than I have gotten some buyers who claim to not have received their orders so I end up having to refund them cause I only have the receipt of the postage and picture I took of their order before shipping and eBay wont cover it when you dont have tracking. How do you prove you sent A? In my experience, they have always used the original packaging, and have never even opened the packages to inspect them. Be aware and act cautiously as financial dealings online can be risky no matter how careful you are. Update: EBay decided on Buyers favor despite all my proof and messages and lack of buyers messages. It seems I have no time to inquire. I guess it depends on whether the item they are sending back is worth paying the shipping on. That photo looks like your shipping label stuck on top of another shipping label. Had a return request with item not as described I tried to get in touch wtih the buyer to find out what the problem was but got no response (not unusual) I accepted the return and they buyer has returned a different item, different in that its a cheaper poorer immitation of the one I sent out, clearly worn (smelling strongly of perfume) and damaged. You can request that the buyer send the item back to you immediately. 01:37 PM, on The thing to remember is that these slip up were t. He sent photo of item receivedit is not the item i sent. I'm not sure if Canada Post would put those on there?? The Fragile stickers could have been added at the GSP. I lost my appeal. Wondering how the new IRS reporting thresholds for Form 1099-K apply to you? After 20 minute hold a supervisor from the Philippines comes on, long story short he said : while I was on hold he was reviewing my messages and the buyers messages along with my pictures and his pictures and he thought the buyers story did not add up. Press question mark to learn the rest of the keyboard shortcuts. I only sell local, mainly to avoid hassle. I think most first-time eBay buyers create their account the same day they place their first order. Scammers know this and will sometimes offer high quality, brand-name items for sale at a very attractive price. Each transaction creates the opportunity for both buyers and sellers to leave public feedback about the experience. I talked to manager and simply were told nothing can be done. Scammers will often pose as buyers and use consumer protection measures to help them defraud honest sellers. I cant believe you won this. Gift card scammers reach out to victims by phone, email, or social media. He never responded to me again, just proceeded with an inad return case and sent back the switched item, which was worthless. Theres no possible way I sent the wrong item so hes trying to scam me. New replies are no longer allowed. Tip package or mail missing? What should I do? Additionally I have filed a local police report (which they closed since they can't prove "who" the offender was) and filed a mail fraud case with USPS. I would return the item back royal mail tracked signed for and explain it is not the item you sent them and it was used and worn. Practical tips for processing and managing your inventory, Tune in to hear sellers Ryan and Alli explain their popular YouTube strategy, Tune in for tax tips for small businesses, Start your small business with a strong plan, Tune in for a sellers experience buying and selling the contents of foreclosed storage units, Check out this eBay Open Keynote and learn more about eBay for Charity. Tune into our last eBay for Business podcast episode of 2022! In some cases, the scammer will tell the victim that the former needs access to the latters bank account in order to process a refund. Most of them are happy new year banners being returned in Febuary. Go to ic3.gov and fill out the internet crime form. I see two possibilities: either the GSP mixed up the package and sent the wrong package to your buyer, or the buyer may be pulling a scam. Made sure we sent all images to amazon as it was within 30 days of purchase. The downside of buying online is that there is no way to verify the authenticity of the goods before you buy them. I told Ron that this was, "pardon my French, absolute bullshit." No they dont. This sounds exactly like the issue Im having! 09-10-2020 However, if the item was damaged when it arrived at the Global Shipping Center, or if an item is defective or not described properly, the seller would then be responsible for the refund. Report a buyer if you think they have acted illegally or fraudulently here. Copyright 1995-2023 eBay Inc. All Rights Reserved. As well as informing Amazon, tell the buyer that as theyve returned a different item (and quote all those differences) you will not be refunding. You can chat with other sellers about anything to do with running a business on eBay. As seller, here are a few things you can consider before selling to buyer with little or no feedback. They look the same to me.. on Create an account to follow your favorite communities and start taking part in conversations. Yet fight is not over, lets see what happens next. Please read the rules - https://old.reddit.com/r/Ebay/about/rules/, Press J to jump to the feed. 03:21 PM. I have had my hosting company check everything their end and they say all is correct and working ok. There are two occasions in the tracking updates that says it was rerouted due to processing error. So eBay took the loss when they refunded me. Put your blame where it belongs with Chinese sellers! It's okay but would like the other if u still have it.This is a link to my listing with the photos of the top:https://www.ebay.com.au/itm/164122652992?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1561.l2649This is the photo she took of the top that I sent to her:Now am I crazy, or is this not the exact same top?Anyway, how should I proceed with this?

Tesla Model X Floor Mats, John Michael Higgins Wife Margaret Welsh, Are Albanese Gummy Bears Vegan, Was Daphne Bridgerton Pregnant During Filming, Capricorn Scorpio Compatibility, Articles B